Privacy Policy
622bed is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you hold as a registered member on our platform.
Section 1
Introduction & Scope
622bed operates an online casino and sports betting platform specifically designed for the Bangladesh market. In the course of providing our services — including account registration, payment processing, game delivery, customer support, and promotional communications — we necessarily collect and process certain personal data about you.
This Privacy Policy sets out in plain terms: what categories of personal data 622bed collects, the lawful bases on which we process that data, how long we retain it, with whom we may share it, and how you can exercise your rights as a data subject. We have written this policy in accessible English so that every registered member can understand it without needing a legal background.
If you have any questions about this policy or about how 622bed handles your personal data, you are welcome to contact our support team directly. All privacy-related correspondence should be directed to [email protected].
At a Glance
Our Privacy Commitments
The following cards summarise the six core privacy principles that govern how 622bed handles your data. Full details follow in the sections below.
🔒 Secure by Default
All data transmitted between your device and the 622bed platform is protected by 256-bit SSL encryption. Sensitive account data is stored in encrypted form on secured servers. We do not store payment card numbers in full on our systems.
🎯 Purpose Limitation
622bed collects only the personal data that is necessary for the specific purposes described in this policy. We do not collect data speculatively or for purposes that we cannot justify. If our processing purpose changes, we will notify you and obtain fresh consent where required.
🚫 No Unauthorised Selling
622bed does not sell, rent, or trade your personal data to third-party marketing companies. Your information is shared only with carefully selected service providers who assist us in operating the platform, and only under strict contractual data protection obligations.
⏱️ Data Minimisation
We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
👤 Your Rights Are Respected
You have the right to access, correct, and in certain circumstances request the deletion of your personal data. You may also object to certain types of processing or request that we restrict how we use your data. All such requests are handled promptly by our support team.
🌐 Transparent Processing
We keep this Privacy Policy up to date and notify registered members of any material changes. We believe you should always know what data we hold about you and why. If something in this policy is unclear, contact us at [email protected] and we will explain it in plain terms.
Section 2
Data We Collect
622bed collects personal data in several ways: directly from you when you register an account or use our services, automatically through your use of the platform, and in limited circumstances from third-party sources. The categories of data we may collect are set out below.
2.1Registration & Identity Data
2.2Financial & Transaction Data
When you make a deposit or request a withdrawal, we collect data necessary to process that transaction. This includes your mobile wallet number (bKash, Nagad, Rocket, or Upay), bank account details where applicable, transaction amounts in BDT (৳), transaction timestamps, and transaction reference numbers. We do not store full payment card numbers.
2.3Usage & Technical Data
- IP address and approximate geolocation derived from it.
- Device type, operating system, browser type and version.
- Pages visited, games played, bets placed, session duration, and click-path data.
- Referring URL and exit URL where applicable.
- Cookies and similar tracking technologies (see Section 6 below).
2.4Communications Data
When you contact our support team via email, live chat, or any other channel, we retain records of that correspondence including the content of messages, timestamps, and any attachments provided. This data is used to resolve your query and to improve our customer service quality.
2.5Responsible Gaming Data
If you set deposit limits, cooling-off periods, or request self-exclusion, 622bed retains records of those instructions and their active status. This data is treated with the highest level of sensitivity and is used solely to enforce the protective measures you have requested.
Section 3
How We Use Your Data
622bed processes your personal data for the following purposes and on the corresponding lawful bases:
3.1Account Management & Service Delivery
We use your registration and identity data to create and maintain your account, verify your identity, process your deposits and withdrawals, deliver the games and betting markets you access, and provide customer support. This processing is necessary for the performance of our contract with you.
3.2Legal & Regulatory Compliance
622bed processes personal data where it is necessary to comply with applicable legal obligations. This includes age verification (21+ requirement), anti-money-laundering checks, fraud prevention measures, and responding to lawful requests from competent authorities. This processing is carried out on the basis of legal obligation.
3.3Responsible Gaming
We monitor account activity to identify patterns that may indicate problem gambling behaviour, such as a sudden significant increase in deposit frequency or session length. Where such patterns are identified, we may proactively contact you to offer responsible gaming support tools. This processing is carried out in your vital interests and our legitimate interests in operating a responsible platform.
3.4Marketing & Promotions
With your consent, we may send you promotional communications about 622bed offers, new games, bonus promotions, and seasonal events (such as BPL season, Eid specials, and Pohela Boishakh promotions). You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any prior processing.
3.5Platform Improvement & Analytics
Aggregated and anonymised usage data is analysed to understand how members interact with the platform, which games are most popular, where technical issues occur, and how the user experience can be improved. This analysis does not identify individual users and is carried out on the basis of our legitimate interests.
Section 4
Data Sharing & Third Parties
622bed does not sell your personal data. We may share your data with the following categories of third parties, strictly as necessary and under appropriate contractual safeguards:
- Payment Processors — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard receive the transaction data necessary to process your deposits and withdrawals. Each provider operates under their own privacy framework and is responsible for data they independently collect.
- Game Content Providers — Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymised player identifier and game session data necessary to deliver certified game content and RNG outcomes.
- Identity Verification Services — Third-party KYC (Know Your Customer) providers may process copies of identity documents you submit for age and identity verification purposes.
- Technology & Infrastructure Providers — Cloud hosting, content delivery, and cybersecurity service providers who store or process data on our behalf under strict data processing agreements.
- Legal & Regulatory Authorities — Where required by law or a valid court order, 622bed may disclose personal data to law enforcement agencies, financial intelligence units, or other competent public authorities.
- Fraud Prevention Networks — Aggregated fraud signals may be shared with industry fraud prevention services to protect all players and the integrity of the platform.
Section 5
Data Retention & Deletion
622bed retains your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. You may request early deletion of certain data by contacting [email protected], subject to our legal obligation to retain specific records.
Section 6
Cookies & Tracking
622bed uses cookies and similar technologies (such as local storage and session tokens) to operate the platform effectively, remember your preferences, keep you securely logged in, and understand how members use the site. The categories of cookies we use are:
- Strictly Necessary Cookies — Required for the platform to function. These cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies.
- Functional Cookies — Remember your preferences such as language settings and game display options. These improve your experience but are not essential.
- Analytics Cookies — Collect aggregated, anonymised data about how the platform is used, which pages are visited most, and where users encounter errors. This data helps us improve the platform.
- Marketing Cookies — Used only where you have given explicit consent, to measure the effectiveness of any promotional campaigns we run. We do not use third-party advertising networks that track you across other websites.
You can manage cookie preferences through your device browser settings. Note that disabling strictly necessary cookies will prevent you from using core platform features including logging in and placing bets.
Section 7
Your Data Rights
As a 622bed member, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with your registered username and a clear description of your request.
- Right of Access — You may request a copy of the personal data 622bed holds about you. We will provide this within a reasonable timeframe following identity verification.
- Right to Rectification — If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Minor account details (such as your address) can be updated directly in your account settings.
- Right to Erasure — In certain circumstances, you may request that we delete your personal data. This right is subject to our legal obligation to retain specific records (e.g., transaction history for anti-money-laundering compliance).
- Right to Restrict Processing — You may request that we limit how we use your personal data while a dispute or complaint is being resolved.
- Right to Object — You may object to processing carried out on the basis of legitimate interests, including direct marketing. All marketing opt-out requests are actioned within 5 business days.
- Right to Data Portability — You may request your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
Section 8
Data Security Measures
622bed implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and our servers.
- Encrypted storage of sensitive account data, including password hashing using industry-standard algorithms.
- Role-based access controls ensuring that only authorised staff can access personal data, and only to the extent required for their specific job function.
- Regular security audits, vulnerability assessments, and penetration testing of the 622bed platform.
- Incident response procedures to detect, contain, and report any data breach in a timely manner.
- Staff training on data protection obligations and secure handling of personal information.
While 622bed takes every reasonable precaution to protect your data, no system is completely immune to risk. You are encouraged to use a strong, unique password for your 622bed account and to contact support immediately if you suspect any unauthorised activity.
Section 9
Policy Updates & Contact
622bed reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Where a material change is made, registered members will be notified via the email address associated with their account prior to the change taking effect. The "Last updated" date at the top of this policy will always reflect the most recent revision.
Your continued use of the 622bed platform after notification of a policy update constitutes your acceptance of the revised terms. If you do not agree with any change, you should cease using the platform and may request account closure by contacting our support team.
Continue on 622bed
You have reviewed our Privacy Policy. Explore the rest of the 622bed platform, check our FAQ for common questions, or visit our Responsible Gaming page. 21+ only. Play responsibly.